Frequently Asked Questions

Before choosing a FireFX product, you might have several questions. We’ve compiled a list of frequently asked questions from homeowners to help inform your decision. Our FAQs focus exclusively on electric fires, offering detailed answers to help you understand more about our features and options. If you don’t find the answer you need, please reach out to your local FireFX retailer who will be glad to assist with any additional queries.

Purchasing

Installation

Cleaning and Maintenance

Trade Accounts