For those located within the UK, you can browse and purchase spare parts for your product direct from FireFX via our online spares shops, gazcospares.com for electric fires and fireplaces, or stovaxpares.com for wood burning stoves and fires.

Alternatively, spare parts can also be ordered from your local FireFX Expert Retailer.

Before purchasing a replacement part for your appliance, you should have the appliance’s model number and serial number ready to help you find the right spare parts more easily. For help locating the serial number for your appliance, please refer to the user manual for your product. You can also download the user manual below.